Thursday 2 May 2013

Datawind Education FAQ


1. Is downloading the books free?
Ans. Yes the books are downloaded from ncert.nic.in so the downloads are fully free.

2.How do I directly go to my class textbooks without choosing class every time
Ans.Click Menu
Click Default Cass
Pick your class from the list.

3.How do I delete the old books which I don't use now.
Touch the book you want to delete for 2 sec, and press Delete Book.

4.The chapter in a book is not being displayed.

Ans. Touch the book in the booklist for 2 sec, you will get a menu then press Redownload Book. If it doesn't work then mail the class name and book name to nashapp.mail@gmail.com



5. I am getting a message saying "NCERT server down or Internet not present.
Ans. Check if you have internet connection. If you do have it then it means that http://ncert.nic.in/NCERTS/textbook/textbook.htm from which the app download the book is not working. Please wait for about an hour or two and try again.

6.How do I request for more books.
Just mail nashapp.mail@gmail.com with the book name and class name. The app updates its database every 3 days. So If the book is available for free then it will be hosted in its respective class. You can also share the solution or notes that you have. with the mail. New content will be slowly added as soon as we can.

You can manually update database by pressing the menu key and clicking update.

7. I have a different problem.
Ans. Just mail the exact problem with description to nashapp.mail@gmail.com